|By Marc Briggs
Special to the Las Vegas Tribune
Time is running out for Las Vegas Medicare beneficiaries to make their voices heard on a critical topic – their health care.
If you are one of the 263,600 Las Vegas residents with Medicare coverage, you may have recently received a packet in the mail or a telephone message from the Centers for Medicare & Medicaid Services (CMS) inviting you to participate in the Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey. This survey gives you a chance to rate your satisfaction with your Medicare health insurance and doctors. CMS conducts this annual survey to hear directly from select beneficiaries about the quality of their Medicare coverage and the care they receive.
Both CMS and Medicare insurance providers want to ensure you are receiving the highest quality medical care from doctors you trust. The CAHPS survey is one of the tools used to help achieve this goal. Survey responses help the government and insurers identify ways to better serve beneficiaries like you and improve the quality of your health care experience.
The deadline for this year’s survey is quickly approaching. If you were chosen to receive the survey this year, please take the time to provide your feedback before May 29. Regrettably, only 45 percent of selected
Medicare beneficiaries responded to the CAHPS survey in 2012.
As policymakers continue to debate Medicare issues, the CAHPS survey is an important opportunity to make your voice heard and to become part of our nation’s efforts to strengthen our healthcare system. I encourage Las Vegas Medicare beneficiaries to take the time to share their experiences to help improve health care quality.
Marc Briggs is the Regional Vice President of UnitedHealthcare Medicare & Retirement in Las Vegas. Serving nearly one in five Medicare beneficiaries, UnitedHealthcare Medicare & Retirement is the largest business dedicated to the health and well-being of seniors and other Medicare beneficiaries.