By Rolando Larraz
I love when I get a Christmas card from Judge (and Mrs. Arthur) Ritchie because he is one of the few people who still takes the time to send Christmas cards handwritten, no computer, no text, no twitter
and none of those modern electronic gadgets that many people use
When I thought that Judge Arthur Ritchie and his wife were unique, along comes another judge, this time Judge Bert Brown who also writes Christmas cards with his own hands — or maybe it’s his wife Deanna’s handwriting; but regardless who wrote it, I appreciate it very much and I thank them for thinking of me.
And now the bad news on my side of things: my General Manager, Perly Viasmensky, is in the hospital and I am lost without her and feel guilty at the same time because when the ambulance picked her up, she asked to be taken to Valley Hospital because she heard me saying so many good things about Valley that she asked to be taken there.
What a mistake that was; being in the Emergency Unit of Valley is not the same as being in the regular rooms of Valley Hospital where the nurses were all professional and highly efficient — the opposite of how they were in the Emergency Unit where everyone is rude, inept and unprofessional, besides being lazy and arrogant, with the exception of a nurse named Pamela.
I placed a call to the Director of that Unit, Jim Hold, to see if he could find someone who could empty the commode and I’m still waiting for him to call me back.
Once, when my sister was taken to UMC and she was placed in a room with three other beds, I made only one telephone call, to County
Commission Vice Chair, Lawrence Weekly, and immediately she was moved to a private room. I never forgot that.
I understand that maybe now things are a little different because of COVID-19, but the slow service does not have to come with bad service and rudeness, and it is no excuse to not give the service that people deserve and expect. Patients are human and just because they are in a gown and in bed does not mean they are less human.
Perly has been by my side for more than four decades; she has been by my side as long as Don Snook has been part of this newspaper and I am pleased that they, as well as Maramis, have put up with me for so long.
I feel responsible for suggesting she go to Valley Hospital because my experience at that hospital was fantastic, but her experience in the Observation Unit, which is part of the emergency room, was completely the opposite of my experience with my previous visits.
The employees at the Observation Unit need more training, more knowledge of what they are doing, and above all they need to learn
that these patients are human, and they are the ones that pay their salaries — and yet they are so rude and disrespectful.
I was very disappointed to see that my favorite Valley Hospital has let me down by treating my right-hand person like a second-class
Another thing that I noticed in the medical field lately is that there are no doctors with American names; the doctors have names that
indicate where they’re from — India, Pakistan, Ethiopia and many other places other than right here in the United States. Are they taking over the jobs of our American doctors?
It may soon be a good idea to close all the medical schools in the United States and stop taking the bundle of money from the American
doctors-to-be who sacrificed to one day be able to help the community in which they may have been born and raised.
The same thing happens with nursing schools; why spend the money to go into a field that is filled with outsiders who learn to be nurses so they can come to the United States looking for the “dollars,” as one of them told me not long ago.
Speaking to one of the T-Mobile representatives, I explained to them that when I call and my call is answered in another country (sometimes as far away as Colombia, South America) I hang up because he and I are very lucky to have jobs, but unfortunately the unemployment line is too long in America and the jobs must come back to us.
In Las Vegas it’s the same situation: all the call centers are outside our territory when those salaries could very well stay in our city and
make us a better state.
Yet there is always a but, isn’t there? What can we expect when the governor of the state hires both a California and Texas call center to
NOT ANSWER the calls for “HIS” Department of Employment, Training and Rehabilitation?
Let us not forget that the city of Las Vegas’s business license is paid at a call center in California, and the parking citations are
also paid in California; should we just make Las Vegas another California and forget about Nevada?
Inquiring minds want to know….
My name is Rolando Larraz, and as always, I approved this column.
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Rolando Larraz is Editor in Chief of the Las Vegas Tribune. His column appears weekly in this newspaper. To contact Rolando Larraz, email himat: Rlarraz@lasvegastribune.com or at 702-272-4634.